Angel Gomez
IT Administrator II
CompTIA A+ | Security+ | SEC1 | ITIL v4 | FCA
IT professional with over 3 years of experience supporting and securing enterprise environments. Background includes roles in technical support, systems engineering, and security within MSP and MSSP settings. Experienced with Active Directory, Microsoft 365, and infrastructure management, with a focus on reliability, security, and efficient IT operations.
Technical Experience
Security Monitoring & Incident Response
FortiAnalyzer - FortiEDR - BitDefender - SophosXDR
Investigated security alerts and potential breaches
Built and refined playbooks for automated incident response
Analyzed logs and network activity to identify threats through proactive means
Cloud & Infrastructure Administration
Azure - Office365 - VMware - Hyper-V - Veeam - GCP
Administered cloud and on-prem infrastructure
Supported virtualization platforms and server environments
Managed backups and recovery options
Helped optimize system perfomance and reliability
Home Lab Infrastructure & Network Services
Synology NAS - OpenVPN - Pi-hole - ZimaOS - DNS - Networking
Deployed and managed Synology NAS for centralized storage and services
Configured OpenVPN for secure remote access into home network
Implemented Pi-hole for DNS filtering and network-wide ad blocking
Hosted services on ZimaOS for lightweight self-hosted infrastructure
Managed DNS configuration and internal network routing
Identity & Access Management (IAM)
Active Directory - Entra ID - RBAC - Office 365 - GCP
Managed onboarding and offboarding for multiple Organizations ranging from Small to Large corporations
Administered user accounts, groups, and permissions in Active Directory and Entra ID
Implemented role-based access control (RBAC) for secure resource access
Maintained directory synchronization across hybrid environments
Troubleshot access issues and enforced security policies